1 (edited by Strummerboy Bill 2018-02-19 01:12:57)

Topic: Computer Died (Maybe)

So I am writing on Dondra's.  Does anyone know what's wrong when you turn the machine on and one hears 4 beeps followed by 2 and the screen remains dark? I am running Windows 7 on a Dell OptiPlex 760 workstation 32 bit only. It does not run 64. This computer was bought used. 
Thanks for any help
Bill

Dondra sends hugs and threats if I mess this machine up too! smile

Epiphone Les Paul Studio
Fender GDO300 Orchestral - a gift from Amy & Jim
Rogue Beatle Bass
Journal: www.wheretobud.blogspot. com

Re: Computer Died (Maybe)

Hi Bill
Sorry I cant help as I am a dunce when it comes to computers. I am sure on here there will be an answer from one of the clever ones.
Love and good wishes to you and Dondra,
Pete

3 (edited by Doug_Smith 2018-02-19 07:51:00)

Re: Computer Died (Maybe)

Well Howdy Bill,  Sounds like a POST error (power-on-self-test), I remember them from the old IBM days although on newer machines they usually don't have the in-the-box speaker installed or wired up !!

Here is a link for Dell "beep codes", and other info that might be helpful.  You might have to pop open the case and reseat the RAM modules in their slots and try that, then if that fails take them down to your local Computer store and have them checked.  Usually they are installed in pairs, so if one module fails, the other won't work either.  You may only have one to replace rather than two !!  I would guess that it uses something like PC 266 non-parity, which as you say is not the newer stuff and not too pricey relative to the DDR high speed gaming memory that is so popular these days.  https://www.computerhope.com/beep.htm

To properly identify what RAM your PC uses, visit Crucial.com and use the lookup tools on their site.  Just have to enter the make model and maybe serial number to get the info.

Let me know if I can be more help !!
Hugs to Dondra..... and assure her it is likely nothing you did.

ETA: I looked it up for you anyway and it seems it has 1GB DDR2-800 Modules in it,  only $15.99 ea. + freight/UPS.  smile

"what is this quintessence of dust?"  - Shakespeare

4 (edited by neophytte 2018-02-19 08:39:59)

Re: Computer Died (Maybe)

In addition to Dougs post, sometimes you can use an eraser to clean off the terminals (the gold bits that sit in the computer) on the RAM, it's worked a few times for me ...

Cheers

Richard

-[ Musician, writer, guitarist, singer ]-
Bandcamp     https://richardmortimer.bandcamp.com/follow_me
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Re: Computer Died (Maybe)

Strummerboy Bill your computer uses  DDR2 ram and came with both 2, 3. and 4 slots rated at 800  hertz. If is ram that is the problem, unplug your computer for at least 15 minutes for all power to drain from your power supply and mother board. It is also a good idea when handling ram to wear a pair of nitrate gloves that can be found at Walmart and Loves. If  you have two more slots used buy the same ram for all slots so it will be the same speed. Also it might not be ram it could also the power supply so if you are not sure it might be easier to call a tech to be sure. Also if it was used a tech can vacuum the inside and clean it so it breaths better. 

Also just to mention it never used anything on ram or a power supply parts. Any debris can ruin parts of a computer can ruin other parts.

Do you hear any fans running when you turn on the computer? If not take it to a good tech.  Just some thoughts.

Music is what feelings sound like.
Music is life, that why our hearts have beats.

Re: Computer Died (Maybe)

Hi Bill. You've most likely down loaded some stuff your PC didn't like and it's pouting! When this happened to me a while back i switched on and held down, I think, the F9 button for a few moments which brought up the blue screen that then gives options like safe start etc. If and when you get it up and running....first job has to be system restore. Take it back at least a month.

All makes of PC are different so what I've just put down could be total rubbish for yours. But good luck anyway. Love to Dondra

PS. You could always Google the symptoms and follow their instructions

Ask not what Chordie can do for you, but what you can do for Chordie.

Re: Computer Died (Maybe)

For Safe Mode hit F8 when your screen first starts and hit it over and over  until safe mode starts.

Music is what feelings sound like.
Music is life, that why our hearts have beats.

8 (edited by Strummerboy Bill 2018-02-19 23:09:08)

Re: Computer Died (Maybe)

Dear Doug and Gang

You were right, I got 4 beeps followed by 2 beeps, which I think means I have a RAM problem. Dondra (what a woman!) opened the machine and we checked all he RAM slots, but they were all seated properly. Classical Guitar and Phill, I see only a black screen on the monitor, but I'm going to keep trying. I'm letting D read all of your posts here and maybe she can come up with something, CG no fans running.

Neo do you mean a real eraser like on the  end of a pencil?

As you predicted, Pete,  some pretty wonderful guys showed up, and as always, ready to help. I thank all of you for that. I'll be back full-strength as soon as I possibly can.

Dondra sends love, hugs and kisses. Just hugs and that brotherly "knock" on the shoulder from me, though.

Bill

Epiphone Les Paul Studio
Fender GDO300 Orchestral - a gift from Amy & Jim
Rogue Beatle Bass
Journal: www.wheretobud.blogspot. com

Re: Computer Died (Maybe)

William, my dear old friend....are you sitting down? I may have some sad news for you; my old computer died a very similar death a couple of years ago. It seems the power pack went out one day and never came back. have you smelt burning perchance? The power pack in mine gave off a smell, but instead of switching off and taking it to a techie I kept on trying which toasted the rest of it. Never mind, I got a brand new one built to my specification courtesy of my dearest.
I don't know if you get "Groupon" out there cos they have some great "used" HP PC's at a really small price.

All the best.

Ask not what Chordie can do for you, but what you can do for Chordie.

Re: Computer Died (Maybe)

Power Supply, Phill? I had thought of that but this computer is so old that I really don't want to put any more money into it. When it first came out, it was known as a "Work Station" and  had only the....... "Bare Necessities". And it's that way still. My own "Dearest" has already given her okay for me to get a good gaming computer. When we get this one up and running, we plan to give it to our grandson.

We do get Groupon and I had not thought of looking there until you mentioned it just now, so thanks, my friend.

Bill

Epiphone Les Paul Studio
Fender GDO300 Orchestral - a gift from Amy & Jim
Rogue Beatle Bass
Journal: www.wheretobud.blogspot. com

Re: Computer Died (Maybe)

Well as far as computers go Strummerboy  and when they play up  http://www.desismileys.com/smileys/desismileys_1386.gif  http://www.desismileys.com/smileys/desismileys_1389.gif  http://www.desismileys.com/smileys/desismileys_0990.gif

Laugh Lots ... Forgive Much ...  Love one another     smile
Covers and some Originals found over there    ------- >    https://soundcloud.com/ukulelejan

Re: Computer Died (Maybe)

Strummerboy Bill wrote:

Neo do you mean a real eraser like on the  end of a pencil?

Yes, but don't leave any behind ... http://www.tomshardware.com/forum/25350 … aser-chips

-[ Musician, writer, guitarist, singer ]-
Bandcamp     https://richardmortimer.bandcamp.com/follow_me
Discogs          https://www.discogs.com/release/29065579
YouTube         https://www.youtube.com/@RichardMortimerMusic

Re: Computer Died (Maybe)

It's only happened to me once, and local tech wiz was able to access the hard drive and move everything onto a thumb ... whew! Once they reach 5 years old, it's time to start planning a new purchase to avoid the inevitable headaches.

Re: Computer Died (Maybe)

Don't know what I'd do without my Chordie. I regret very much that y'all live so far away.

Interesting observation, though: Through our correspondence I have learned a little about what you all are like. I've been a member of other sites, but none as close-knit as ours. I'm so fortunate to have found you.

Thanks again!

Bill

Epiphone Les Paul Studio
Fender GDO300 Orchestral - a gift from Amy & Jim
Rogue Beatle Bass
Journal: www.wheretobud.blogspot. com

Re: Computer Died (Maybe)

I'm still puttin' my money on RAM.  Primarily because of the beep codes, and the lack of video output. I actually have one of those Dells sitting on the shop floor right now with a different problem..... but the on-board graphics needs RAM to work, so that was a big clue. smile

"what is this quintessence of dust?"  - Shakespeare

Re: Computer Died (Maybe)

Doug_Smith wrote:

I'm still puttin' my money on RAM.  Primarily because of the beep codes, and the lack of video output. I actually have one of those Dells sitting on the shop floor right now with a different problem..... but the on-board graphics needs RAM to work, so that was a big clue. smile

... and you're probably right!!

-[ Musician, writer, guitarist, singer ]-
Bandcamp     https://richardmortimer.bandcamp.com/follow_me
Discogs          https://www.discogs.com/release/29065579
YouTube         https://www.youtube.com/@RichardMortimerMusic

Re: Computer Died (Maybe)

The one I'm digging into right now has been a repeat offender..... three years ago I replaced 8 capacitors on the mainboard (swollen & cracked), and now it just resets it's own clock despite having a fresh cmos battery.  Bios boot sequence resets to default when off, and randomly starts itself at odd hours (even if unplugged from the router)..... tried sprinkling Holy Water on it, but that just made it steam (it does have one of those Intel "ovens" inside). big_smile

Looking like the eeprom is on it's way out, and I'm not sure if it is worth the effort to resurrect it "one more time" !!  Keep that in mind Bill, just in case you find yourself needing some "used part" like a power supply (wink wink), it is a "small form factor" but not the "extra small" that has the power supply externally connected with that odd Dell connector & cord.

"what is this quintessence of dust?"  - Shakespeare

Re: Computer Died (Maybe)

Doug_Smith wrote:

.... tried sprinkling Holy Water on it, but that just made it steam (it does have one of those Intel "ovens" inside). big_smile

Teeheehee ... hilarious, Doug. But why not try it? The Russians do!

https://i1.wp.com/www.tekedia.com/wp-content/uploads/2017/05/PRIEST3.jpg?resize=766%2C446&ssl=1

Re: Computer Died (Maybe)

Thank you, Doug and {b}TF[/b} for your humor and most of all yours and everyone's knowledge! I really feel like when I ask a technical question here, I get the best answers and sometimes they save me money. Poor Doug spent at least 5 hours on the phone with me trying to fix something and at one point, I thought I heard him screaming "I'M GONNA DRINK!" smile

Just kidding, my friend but you went above and beyond for me and I'll never forget it. The OPTI has been OPD I think that means "Officially Pronounced Dead" in Canada. Anyway the pic inside the Sgt. Pepper album has Paul wearing a patch with that acronym on it. Y'all remember the "Paul Is Dead" stuff, right?

Your Buddy

Bill

Epiphone Les Paul Studio
Fender GDO300 Orchestral - a gift from Amy & Jim
Rogue Beatle Bass
Journal: www.wheretobud.blogspot. com