I have a newer computer here and a few older computers. The older computers don't run Windows 10 very well. I think they were quicker with the older versions of Win. installed on them. However, I utilize the HECK out of the parental controls on those two computers and I don't personally use them often. So, I'm ok with it. Every time there's a big update (like this one) for my newer computer, a few of my drivers get weird - sometimes Windows rolls them back! So, I often have to reinstall drivers that I've already installed (we're talking for my built in touch pad on the laptop), OR I have to restart and update a few times to let the manufacturer's update do it's thing and re-update those drivers. It's a pain in the rear end.
I do believe you can go to Window's site and download a full version of the updated edition - burn it to a disk - and manually install it. This may help your situation. Alternately, you may want to find out where Windows saved the download on your computer, remove it, and start over. It sounds like you might have a corrupt file already downloaded with the update or something of that sort.
Despite my issues with device drivers, you may want to check that all your device drivers are up to date already before trying to run the Win update again. The easiest way to do this is usually by going to the manufacturers website and searching for your device model number there. There's a few other ways as well. Sadly, this kind of update is not always as easy to get completed as you think it should be. If you aren't sure where to start, let me know what you're working with and I can possibly help steer you in the right direction. Here, email, where ever you have my contact info works.
Scott - I'm happy to take over your computer virtually and clean up anything that shouldn't be there, check your settings, etc... if you have any concerns about things that shouldn't be there and who might see them. Though... it's certainly easy to simply unplug an external hard drive. ha ha!
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