Good Customer service is a big plus no matter who provides it, and a rare thing these days it seems. Bo's Dean is a really sweet playing guitar with a fast well set up action, good balance and fine tone.... but it is electric.
Just a note though about strings, and a little off the topic. Recently I was given a set of strings to try out for an opinion, and now that I have a few weeks of use out of them, I'll share my thoughts. I have been a fan of D'Addario Bluegrass strings on my Acoustics, and Elixer coated for electrics for awhile now.... but I'm thinking that I'm sold on Thomastik-Infeld flat-wound strings for everything in the future. There was a time when flat-wound strings were the "thing" for electric players, until the coated strings kind of took over the market and they are very good. But these TI strings are smoother and have great tone. Holding tune exceptionally well and they make them in Phosohor Bronze as well as Steel Nickel, and a version for all those Classical players too.
Bass, Cello, Violin, Mando, Dobro, and just about anything else you can put strings on (don't know about Ukes and Banjos).
Cost a couple bucks more than equivalent Elixers at around $20 US (on line) but I had not considered trying them earlier because of the $42 Dollar suggested list price, that I thought too heavy a cost for experimentation. I usually restring every 6-8 weeks, but I have lots of time on my hands and log 20+ hours of playing weekly these days. I also like that they require 2-4 pounds less tension per string than the other brands I've been using, a big difference if your sessions are longer than average.
Take Care:
Doug
PS, no promotional compensation was received for this opinion.
"what is this quintessence of dust?" - Shakespeare