Here is a letter which I have emailed to the makers, I await their reply.
Dear Sir/Madam,
Electric River 01572
I have owned the above guitar for about 18 months but have hardly played it as I HATE IT with a vengeance!
I have two problems with it.
The first problem is that of tuning.
Using an external tuner (the built-in tuner doesn’t work) , I have tuned the guitar. I then played a note, three frets up the fret-board.
When in tune with “open strings†the instrument is “sharp†at the third fret and gets progressively sharper, note for note, the further one goes up the fret board e.g. Lower E, played at the third fret, should be “G†but on my guitar, it is somewhere between G and G#.
Can I do anything about this?
The second Problem is the action
Is there any way of improving the action?
At the final fret, the strings are 6mm from the fret board.
Is there anything that can be done about the above matters or should I just take the guitar to the tip and put the cost down to experience?
Yours faithfully,