Just thought I'd update the forum here with the response I got from Elixir. In the future, I will try to keep a spare set so if I do have premature breakage, I only have to change the single string. It's worth knowing and they kept me as a customer. Their reply is below:
Hi Jeff,
Thanks for your interest and support in Elixir® Strings, along with taking the time to write us. I apologize for the experience you are having with our strings. Although, our strings offer long musical life, occasionally guitar strings break prematurely and we understand that this can be a very frustrating experience. That being said, it is our policy to replace any string that does break prematurely. As a one time courtesy I have entered an order to send a replacement set of light gauge strings. Feel free to contact us with any questions or concerns.
Thanks and Regards
Elixir® Strings
W. L. Gore & Associates, Inc.
201 Airport Road
Elkton MD 21921 USA
Ph: 800.367.5533
Fx: 410.996.8585
Reply to: elixirstrings@wlgore.com
To place an order: esorders@wlgore.com
ELIXIR, NANOWEB, and POLYWEB are trademarks of W L Gore & Associates Inc